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Terms and Conditions

This document discloses the term & condition practices for the website & the business Sarahlousolutions.

This is an agreement stating the terms and conditions between the first party…………………                                                             and the second party Sarah Spooner.  
- The first party agrees they will give 72 hours’ notice via a telephone call for all cancellations. Cancellations with less than 48 hours notice will be charged in full.  

 - The second party will give 72 hours’ notice for any cancellations unless an emergency situation arises.

 - An agreed rate will be agreed and paid at the end of each session either in cash, by cheque, PayPal or bank transfer.

 - If the time of a planned session is cut short at the client’s discretion, then full payment must still be made.

- The second party will respect confidentiality and follow codes of ethics throughout their employment. Will provide any receipts of additional expenses or equipment purchased on agreement with first party.  

- SarahLou’s website uses cookies to collect information for reports on how visitors use our website. No personal data is captured. For more details please visit Our website may contain links to other websites, this privacy policy only applies to this website, so when you link to other websites you should read their own privacy policies.

- At SarahLou’s I take your privacy seriously and will only use your personal information to administer your account, to provide the products & services you have requested & for marketing. Your personal information will be kept for a 7 year period, stored securely and not passed on to any third parties. 

25% of all cancellation fees are added to my pay it forward scheme; appointments that are offered on a reduced rate or completely funded for those within the local community who are in need but cannot financially fund their sessions. 


As much as I sympathise that unforeseen circumstances can arise all Workshop & Event Investments are non refundable unless event is postponed by the practitioner.

Planning, advertising, printing and so much more has to be accounted for so this no refunds policy is strict for all events and Pica appointments.


Any damages to equipment, tools, crystals caused by participant will be replaced at participants cost. 


Please email if you would like a word or pdf document to access and print SarahLou's T&C. 

sarahlou holistic therapist yin yang
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